Need help with an order, size, return, or gift? Start here, or email support@yardcraft.net and we will help.
Orders & Shipping
How long does shipping take?
Orders are typically processed within 2–3 business days. Standard U.S. shipping usually takes 5–8 business days after processing. Canada and European Union delivery is estimated at 7–14 business days. Delivery times are estimates and may vary during high-volume seasons.
Is shipping free?
All prices and shipping charges are in USD. U.S. standard shipping costs $5.99 for the first item plus $3 for each additional item, and is free when the order subtotal reaches $75. Shipping to Canada and the EU costs $9 for the first item plus $5 for each additional item, and is free when the order subtotal reaches $125. The final shipping charge is shown at checkout. Canada/EU customers pay import VAT, duties and carrier clearance charges that are not collected at checkout. See our Shipping Policy.
How do I track my order?
When your order ships, you will receive a tracking link by email. You can also use the Track Order page with your order number and email address.
Can I change or cancel my order?
Email support@yardcraft.net as soon as possible. If your order has not entered production or fulfillment, we will do our best to update or cancel it.
Returns & Exchanges
What is your return policy?
Eligible unworn, unwashed items can be returned or exchanged within 30 days of delivery. Items marked Final Sale and personalized products may not be eligible under the voluntary policy. Mandatory consumer rights still apply. See our Return & Refund Policy.
How do I start a return?
Email support@yardcraft.net with your order number and a short note about the issue. We will reply with next steps.
Can I exchange for a different size?
Yes. If your item is eligible, we can help exchange it for another available size or color. You pay return shipping if you ordered the wrong size. YardCraft pays return shipping for manufacturing defects or incorrectly produced items.
Refunds
When will I receive my refund?
Approved refunds are issued to the original payment method within 15 calendar days after we receive the returned item. If we confirm that no return is required for a manufacturing issue, the 15-day period starts when we approve your refund. Your bank or payment provider may take additional time to post the refund. Applicable EU statutory withdrawals follow the 14-day reimbursement rules described in our Return & Refund Policy.
Sizing & Fit
How do I choose the right size?
Check the Size Guide for product measurements. If you are between sizes, choose the larger size for a more relaxed fit.
Are YardCraft shirts unisex?
Most apparel uses standard U.S. unisex sizing unless the product page says otherwise.
Products & Printing
How should I care for my YardCraft apparel?
Turn garments inside out, machine wash cold, and tumble dry low. Do not bleach or iron directly on the design.
Can I request a custom design?
For group, team, department, or family requests, email support@yardcraft.net with your idea, quantity, and timeline.
Discounts
Do you offer discounts?
Promotions may be available through email signup, seasonal offers, or select collections. Current discounts will be shown on the site when active.